How to Renew
Attention Members!
COVID-19 Coverage Alert
If your Medicaid renewal is due during the pandemic, you will receive a renewal packet from the Texas Health and Human Services Commission (HHSC).
That packet will tell you how to keep your coverage after the health emergency ends. It will also ensure that your information is updated. Please send back the renewal packet within 30 days of receiving it. Don’t wait!
Need help with your renewal packet? Call one of our Application Assistance Specialists at 1-888-559-7526, Monday – Friday, 8 am-5 pm.
If you did not get a Medicaid renewal packet, please call the HHSC today at 2-1-1.
CHIP Members: Don't Lose Your Coverage!
Did The Texas Health and Human Services Commission (HHSC) send you a packet of information to renew your plan? Don’t ignore it or you could lose your coverage. The Texas Health and Human Services Commission is no longer automatically renewing CHIP coverage.
The good news? It’s easy and convenient to renew.
If you did not receive a renewal packet, please call 2-1-1.
This does not apply to STAR and STAR Kids members.
Stay insured! Renew now!
It’s easier to renew while you still have Medicaid coverage. If you have children on several different health plans, you can get them all on one plan. Renew now to continue access to benefits like doctor visits, prescriptions and dental care.
Need Help: 1-888-559-7526
Monday-Friday 8am-5pm
Need help with your Renewal Packet?
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Renew now to continue to take advantage of our member exclusive extra benefits with our Healthy Rewards Program*, which includes:
- Boys and Girls Club membership
- Free transportation help
- Gift cards for maintaining routine health appointments
- Soccer clinics
- Up to $110 toward glasses frames or $90 toward contacts/contact fitting
- Member only special events
Click here to learn about these extra benefits and more!
*The Healthy Rewards Program is only available to active Texas Children’s Health Plan members. Restrictions and limitations may apply. Learn more at healthyrewardsprogram.org